PRIVACY POLICY

www.iamnobilis is owned by and operated by I am Nobilis Ltd (“I am Nobilis”, “we”, “us , “our”). 

 

I am Nobilis Ltd 

Registered in the UK

Registration no. 6834704 

Registered Office: Canalot Studios, Unit 133, 222 Kensal Road, London W10 5BN. United Kingdom

VAT number: GB361 4149 13

I am Nobils Atélier is a trademark of I am Nobilis Ltd

 

We value your privacy, so we have outlined our privacy policy  to enable you to understand how I am Nobilis will collect and use your personal information. It clarifies our 

 

A. Privacy Policy 

B. Cookies & Pixels Policy 

C. ‘Share’ tools

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A. Privacy Policy 

 

1. How will my personal information be collected? 

 

We may collect your personal information when you:  

 

Register or use iamnobilis.com.com (the “website”)

Contact I am Nobilis by telephone or email

Complete any forms for transactions or other purposes

Sign up for an email newsletter

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2. What personal information may be collected? 

 

In addition to personal details such as your name, address, email and telephone number, we may also collect:

Details of transactions or orders you make at I am Nobilis via our website.

Details of your shopping preferences.

Details of your visits to our website.

Details of when you contact I am Nobilis by email, post, social media or telephone.

 

Any other information from which we can identity you, or which is available on public registers.

 

Email open and click behaviour

With your permission, we retain your personal information, preferences and details of your transactions to keep you informed by email or through other digital means (including social media) about products and services (including special offers, discounts, promotions, events, competitions and so on) offered by I am Nobilis. 

 

We may also use your information to:

 

Maintain and update your account details if you set up an account via our website (e.g change to your address, order information or marketing preferences)

Improve and tailor the content and appearance of the website to ensure that the most relevant content is presented to you.

Carry out assessment and analysis (for example market, customer and product analysis) to enable us to review, develop and improve the products and services we offer.

 

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3. Where and how will my information be shared? 

 

We do not sell any of your personal data to third parties. However, whilst providing our services to you, we share your data with the following categories of companies: 

 

Companies involved with the payment and logistics of your purchase, such as payment service providers (e.g. Paypal, our warehouses, order packers, and delivery companies.

 

Professional service providers who help us run our business,such as website hosts and marketing agencies.

 

Credit reference agencies, law enforcement and fraud prevent on agencies, in an effort to prevent fraud.

 

Third party sites approved by you, such as social media sites (if you choose to link your accounts to us).

 

 

As our website contains links to third party websites, the information you provide will be subject to the third party’s privacy policy, as well as this privacy policy. I am Nobilis assumes no responsibility for the privacy practices or the content of these websites.

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4. How long will my personal information be kept for? 

 

We will not retain your data for longer than necessary for the purposes set out in our policy. Please note that different retention periods apply tor different types of data. Once data reaches its disposal date it will be deleted from our systems, physically destroyed or put beyond use it not permanently deleted.

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5. PERSONAL INFORMATION RIGHTS? 

 

You have the following rights relating to your personal information: 

 

Be informed about how your personal information is being used.

Access the personal information we hold about you.

Request a change to the personal information we hold about you.

Request that we delete your data, stop collecting or processing it.

Unsubscribe from marketing communications.

Make a complaint to the Information Commissioner’s Office.

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6. How can I unsubscribe and/or request a change to my personal information? 

 

You may request to unsubscribe from our communications or have your details changed or deleted by contacting us at concierge@iamnobilis.com

 

 

You may also unsubscribe by clicking the “unsubscribe” link in any communication that we send to you by email. Please also note that while your request is being processed, for a brief period you may continue to receive communications which are already on their way to you.

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7. Credit card or Apple Pay or Paypal transactions 

 

Your full card details are not recorded or stored in our database. We collect only the final four numbers of your credit or debit card along with the expiry date and cardholder name to enable you to select that card when making future purchases. They are encrypted and are transferred securely to one or more third party payment service providers for immediate authorization. Once we have received authorization from the payment service provider we will confirm your order.

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8. Phone calls 

 

We do not record calls as a matter of personal privacy

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11. International transfers 

 

To deliver products and services to you, it is sometimes necessary for us to share your data outside of the European Economic Area. This will typically occur when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.

 

If this happens, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure. Our standard practice is to use ‘standard data protection clauses’ which have been approved by the European Commission for such transfers.

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B. Cookies

 

To improve your experience on iamnobilis.com, we use cookies. A cookie is a piece of data that our website automatically transfers to the hard drive of your computer or mobile device when you access the website and is used to:

 

 

Access stored information when you log into your account with us.

Carry information from page to page of our website.

Store site preferences and the items in your shopping basket.

Identify whether you have visited our website previously.

Monitor the number of times you’ve visited iamnobilis.com, where you browse and what you’ve purchased.

Offer you tailored content.

 

 

When accessing any page on iamnobilis.com for the first time, a banner informing our use of cookies is displayed. By accepting the cookie policy you are agreeing to our use of cookies.

 

 

It is possible to adjust your cookie settings and remove cookies at any time through your browser settings. You can find links below to the instructions of the following browsers:

 

Internet Explorer

Chrome

Firefox

Opera

Safari

 

 

Please note that if you do disable cookies, you may not be able to access all the services on iamnobilis.com.

 

The following data may be collected each time you visit iamnobilis.com regardless of whether you are logged in to your account:

 

We make an effort to keep this list up to date, but there may be some delay in editing detail when we move software suppliers from time to time. We have endeavoured to maintain a comprehensive list, but some omissions may occur for a short period if software suppliers are changed.

 

 

Computer and connection information, Browser information, operating system and platform details. The time/s you accessed our site

 

 

We may use an IP address to identify and gather broad demographic information about you, which we will use to help detect fraud, identify problems, web administration and for other marketing purposes. Our email service provider includes tracking pixel in emails. If you don’t want tracking pixels in email please contact customer services at concierge@iamnobilis.com.

 

If you have provided us with an email address, we will be able to associate this email address back to your previous browsing and purchase experiences. If you log in, then in addition, we will be able to associate your log in with your billing addresses, delivery addresses and your payment details.

 

Sometimes we may ask for your consent to use your information for particular purposes (e.g. to send you marketing communications). Where we do so, this consent will be our legal basis for our use of the information. You can withdraw your consent at any time and we will then stop processing your information for that purpose. If you wish to withdraw your consent, then please contact us using the details at the end of this notice, for email please use the unsubscribe link.

 

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C. SHARE TOOLS

 

We know you might like to share content we have on iamnobilis.com. Please be aware that social networking sites, like Facebook and Twitter, might send cookies. We don’t control the setting of these third-party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.  

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